Wordpress Plugin stopped converting

Aspose.Words Cloud Product Family
1

Aspose.Words Wordpress plugin doesn’t automatically convert posts to docx in the background. The issue started somewhere this month.

2

@mratajski

Can you please provide more details about the specific error message or behavior you are experiencing with the Aspose.Words WordPress plugin?

3

plugin version 6.3.1
In the plugin settings i use convert to .docx with Custom fields and Background exports, but the exports ceased to appear sometime in the last few weeks.

4

I will contact the responsible developer to get more details.

5

The issue seems to be not only with background generation. While performing a custom wordpress action, a file is supposed to be generated, and then a user is redirected to the download link. However this also stopped working on my site, when redirect is performed i get a site with only 0 displayed (meaning there is no file to download). Maybe the API returns an empty response? If there was no response at all i guess it would wait for a timeout and then return an error in wordpress backend, but i don’t see no error in debug logs.

use AsposeWords\ExportEngine;
function categories_export()
{
    if (!check_ajax_referer('categories_nonce')) {
        redirect_home();
        exit('unauthorised request');
    } else {
        $ids_array = json_decode($_GET['ids']);
        $link = exportAspose($ids_array);
    }
    echo $link;
    wp_redirect($link);
    exit();
}

function exportAspose($id)
{
    $e = new ExportEngine($id);
    try {
        $e->convertToHtml();
        $e->convert();
        $e->copyConvertedFileTo($e->getPath());
        $e->autoclean();
    } catch (GuzzleHttp\Exception\ClientException $x) {
        $err = json_decode($x->getResponse()->getBody(true));
        wp_die($err);
    } catch (GuzzleHttp\Exception\ServerException $x) {
        $err = json_decode($x->getResponse()->getBody(true));
        wp_die($err);
    } catch (Exception $x) {
        wp_die($x);
    }
    return $e->getExportedFileUrl();
}
6

Thanks for sharing more information. I asked the developer to share the status.