Wordpress Plugin, Aspose.PDF Importer - 500 error: missing Class

Aspose.PDF Cloud Product Family
1

We installed this plugin:

… and are getting a fatal error when trying to edit pages.

  1. We have disabled all other plugins.

  2. Setup:
    WordPress 6.1.1 running Twenty Twenty theme.
    Web server nginx/1.18.0
    PHP version 8.1.5 (Supports 64bit values)

Are we missing something?

2023/02/14 17:47:55 [error] 897#897: *6112 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Class “Aspose\PDF\Configuration” not found in …/wp-content/plugins/aspose-pdf-importer/getAsposeFiles.php:15

2

@jquiroz

Thanks for your inquiry. We are investigating the issue and will update you accordingly.

3

@jquiroz

I have tested the Aspose.PDF Importer Plugin with WordPress 6.1.1 and PHP8 without any issues. Please uninstall and reinstall the plugin and confirm. If you still face the issue, then please share the complete error log with us for investigation.