Word Document Mail Merge operation removes original template with Aspose.Words Cloud API

Aspose.Words Cloud Product Family
1

Hi,

From salesforce, we are using aspose word cloud rest api to generate file from template. After downloading resulted document, we are deleting auto generated resulted file from aspose storage whose name like ‘PurchaseAgreement.a18ea842-9a09-4ad4-a5c5-ca616569bd21.docx’.
It was working fine till 11-July-2017. On 11 July 2017, it has created resulted document name same as original template name (PurchaseAgreement.docx). Because of that original template got deleted from aspose. It happen with our other templates also.

Please find the attached log files.
Error_Aspose_Log.png (45.0 KB)
Success_Aspose_Log.png (33.9 KB)

2

@Direct_Connect,

Thank you for contacting Aspose Support.

The issue that you faced on July 11th has been fixed now. We regret any inconvenience that you may have faced.

If you face this issue or any other issue, do let us know.

Kind Regards,
Mateen Sajjad