I am using Aspose for Cloud to generate documents and PDF in my Salesforce environment. Everything was working perfectly fine until I figured the following weird issue in production.
Issue is with Aspose exported files. A lot of times my sales reps downloads the
contracts on their machine and manually changes the data in it. While they are able
to change and save, it reverts back to old information on printing it. So when
we send the updated info back to client and client prints it, it shows old
info. They mainly changes the dates on the contract.
I am attaching one such
contract here. We tried changing “Service Period” date from 01/31/2018 to 07/31/2017. But as
soon we do print (Ctrl + P) or save as it reverts back to 01/31/2018 and saves / prints it
that way. I saved it with 07/31/2017 but when you try to print it, it will
revert it back to 01/31/2018.
This is happening only with files generated using Aspose service.
Please let me know why it’s behaving like this.