Urgent: OMR API Service Not Working – Immediate Attention Required

Aspose.OCR Cloud Product Family
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I hope you are doing well.

We are currently facing an issue with the API service, which is not responding/returning errors. This is impacting on our platform working.

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Hi @mzfr.rgab98,

First of all, please accept our sincere apologies for the very late reply — this topic was unfortunately missed on our side.

The issue you reported in March 2025 appears to have been a temporary service disruption at that time. The Aspose.OMR Cloud API is currently operating normally, and we are not aware of any ongoing problems with the service.

Since this report is now quite old, we are closing this topic. If you are still experiencing any issues, please create a new topic and include the following details so we can investigate promptly:

  • the endpoint or SDK (and version) you are calling;
  • the exact error message / HTTP status code;
  • the approximate date and time of the failed requests (UTC);
  • a sample request or file, if possible.

Thank you for your patience, and once again our apologies for the inconvenience caused.

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