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Unable to upload file from node js sdk

Given a correct path to “convertLocalToLocal”, to convert HTML to DOCX by using node js sdk. But it throws this error “Unable to upload file” every time.

When I integrated it the first time, it worked. later same code it throws the error.
I did correct but It throw the same error “Unable to upload file”.


Please share your sample code. We will look into it and guide you accordignly.

Screenshot from 2023-05-05 09-00-17.png (130.7 KB)

@tilal.ahmad Have a look at attached image.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): HTMLCLOUD-2168

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.


Thank you for the replay. Let us know the status of this issue.


Sure, we will update you as soon as we made some significant progress towards issue resolution.