Unable to generate OMR

Aspose.OMR Cloud Product Family
1

I am getting error when I try generating template, I have tried changing font

curl --location --request POST 'https://api.aspose.cloud/v5.0/omr/GenerateTemplate/PostGenerateTemplate' \
--header 'Accept: text/plain' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer eyJhbGciOiJSUzI1NiIsI...TMpXEfk3BOozpOiEhetRKfDNc8LEPQHBqg' \
--data '{
	"MarkupFile": "P3BhZ2U9Cj90ZXh0PUJpb2xvZ3kgUXVpejogUGxhbnRzCglmb...vdW50PTUKJnBhZ2U=",
	"Images": {},
	"Settings": {
		"PaperSize": "A4",
		"BubbleColor": "red",
               "FontFamily":"Arial"
	}
}'

{
“id”: “1a8d43f6-ad3c-42db-ae36-585180b3d701”,
“responseStatusCode”: “Error”,
“results”: null,
“error”: {
“messages”: [
“Font ‘FreeSans’ cannot be found”
],
“warnings”: []
}
}

2

@anshulg123

We are sorry for the inconvenience. We are looking into the issue and will update you soon.

3

Hi @tilal.ahmad did you find anything?

4

@anshulg123

I am afraid the API is not working as expected, so we have logged a ticket(OMRCLOUD-199) for further investigation and rectification. We will notify you as soon as it is resolved.

5

@anshulg123

The issue has been resolved. Please attempt it again and confirm if it’s working now.