Timeouts When Converting Presentations to JPEG Using Slides Cloud API

Aspose.Slides Cloud Product Family
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1

We’re seeing timeouts with slides endpoint when converting to Jpeg;

Operation timed out after 500000 milliseconds with 0 bytes received: https://api.aspose.cloud/v3.0/slides/convert/Jpeg

Noticed there was an outage 15 hours ago on the status page, is this still an issue?

Thanks

2

@kchoppin,
Thank you for contacting free support. I need some time to investigate the case. I will get back to you as soon as possible.