For additional reference, a conversion was attempted 3 times with the same template.
The first two made use of the correct font, but the 3rd was wrong.
the query appear similar
Success: Export the document into the specified format… name ‘f8cbe725-43db-4756-8614-cff74d667dc4.af1074e2-bff8-4c72-a516-abd2b5b794b3.docx’,format ‘pdf’,folder ‘7262662a-5efc-4f73-b4ec-7cc2cafa0456’,outPath ‘’
Success: Export the document into the specified format… name ‘f8cbe725-43db-4756-8614-cff74d667dc4.23c5880c-8711-4a97-b3ec-dc70a089bdb2.docx’,format ‘pdf’,folder ‘7262662a-5efc-4f73-b4ec-7cc2cafa0456’,outPath ‘’
The request trace ID may assist in identifying different processing paths
Request Trace Ids
1-642e3a04-2b52eb784b59c0852e2e2e35 = Fault
1-642e39fa-2d181a85193cb5e958e387da = OK
1-642e39e0-6add941d55b94f8938ed1bad = OK
image.png (50.8 KB)