Free Support Forum - aspose.cloud

Template upload : Change of behaviour detected

Recently we have seen a change in behaviour when uploading a template via the API.
we are honing in on the time between 10/13/2020 2:04 PM and 10/13/2020 1:47 PM UTC

PUT http://api.aspose.com/v1.1/storage/folder/{id}
which gives a 403 and
“You cannot process this method due to your plan restrictions. Supported products are: ‘Words’”

Just looking for enlightenment. (other than the expected encouragement to update to V4)
We can still upload templates manually through the portal and use them via the API once uploaded

@it_tidyinternational

We are sorry for the inconvenience. We noticed a recent change in the billing system caused the issue with your account. We are fixing the issue and will update you shortly.

@it_tidyinternational

We have fixed the issue and it should work now. Please test the problematic API and confirm.

Thank you . Things appear to be back to normal

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