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Requesting long term resolution to "The request was canceled."

The service has been bouncing for a couple of days, is there a long term resolution.

@it_tidyinternational

We are sorry for the inconvenience. We are already investigating the problem and tuning our server configuration. Hopefully, it will resolve the issue.

Experience update.

  • Noted status update on 28/07/2022 08:51:23 UTC as the last post
  • our last experience causing concern predated this
    Things have been good since Thursday

@it_tidyinternational

Thanks for the acknowledgment. We are planning to change the hardware as well in the near future. It will further improve the service availability.