Requesting long term resolution to "The request was canceled."

Aspose.Words Cloud Product Family
1

The service has been bouncing for a couple of days, is there a long term resolution.

2

@Tidy_International_UK_Ltd

We are sorry for the inconvenience. We are already investigating the problem and tuning our server configuration. Hopefully, it will resolve the issue.

3

Experience update.

  • Noted status update on 28/07/2022 08:51:23 UTC as the last post
  • our last experience causing concern predated this
    Things have been good since Thursday
4

@Tidy_International_UK_Ltd

Thanks for the acknowledgment. We are planning to change the hardware as well in the near future. It will further improve the service availability.