Free Support Forum - aspose.cloud

PDFs not getting generated

Hi,
Pdf generation is not working. Received below error,
[Status=Unauthorized, StatusCode=401]

Is any update are going on ? When I logged in aspose UI also has changed.

@OrionDev

I am afraid we couldn’t find any call from your email id associated with the OrionDev account. However, we have found a related account matt.xxxx@xxxxsolutions.com and fixed the issue for this account instead.

Can you please double check whether you still facing the issue? Otherwise, kindly share your account email id or client id. We will investigate it accordingly.

You are investigation is correct. PDF generation has started working.
Are you changing UI ?
I am able to logged into the portal but no logout button.

@OrionDev

Thanks for your feedback.

Yes, we have changed the dashboard UI. Currently , we are updating the usage log sections, other sections are completed.

You can find sign out option from the dropdown menu from the user icon.