Free Support Forum - aspose.cloud

Out of memory failure when calling GetPage / GetPages / Read All Document Images

Hello,

We’re getting frequent out of memory errors from the Aspose API when trying to use the following:


https://docs.aspose.cloud/display/pdfcloud/Retrieve+PDF+Page+Information
https://docs.aspose.cloud/display/pdfcloud/Read+All+Document+Images

The PDF we’re making requests for is only 2MB and we would be hoping to use it for files much larger than this. Can you tell us what’s the max document size in MB that you can support for these 3 endpoints?

Thank you

{
“error”: {
“code”: “error”,
“message”: “Out of memory.”,
“description”: “Operation Failed.”,
“innerError”: {
“requestId”: null,
“date”: “2020-07-10T15:29:10.5824267Z”
}
}
}

@RBIEGTechTeam

We are sorry for the inconvenience. Aspsoe.PDF Cloud supports up to 100MB file in the request. However, please share your input file here, along with sample code. We will investigate the issue and will guide you accordingly.