OptimizePdf is not working after self hosting aspose pdf

Aspose.PDF Cloud Product Family
1

I have created a pod for aspose pdf which is working fine. Issue is with optimize pdf function only.
Getting following error-
Error: Request failed with status code 500
{
RequestId: ‘792bd29f-5689-46d7-b356-92b4e97cf725’,
Error: {
Code: ‘internalError’,
Message: “Exception of type ‘System.OutOfMemoryException’ was thrown.”,
Description: ‘Operation Failed. Internal error.’,
DateTime: ‘2024-05-03T11:30:04.7162659Z’,
InnerError: null
}
}
I am trying to optimize a file which is present in data/merge folder
and I am calling this url
http://aspose-pdf-cloud.doc-qa.svc.cluster.local/v3.0/pdf/8LguaW9TaiyxDTsXA355saMB.pdf/optimize?storageName=First%20Storage&folder=data/merge
Although same is working in aspose cloud api.
Also please share if there is any documentation for aspose pdf self hosting

2

@Deepali11
We are investigating the problem.

3

@Deepali11
The problem (System.OutOfMemoryException) may be caused by limitations of your execution environment (Kubernetes+Docker).
Could you, please, share your input document with us?
We will try to reproduce and investigate the issue.

4

Hi team. It looks like the file path was not correctly specified in the URL. What I did was, I mounted my file at root location, i.e, inside data folder. So now I hit the request with below URL:

http://aspose-pdf-cloud.doc-qa.svc.cluster.local/v3.0/pdf/8LguaW9TaiyxDTsXA355saMB.pdf/optimize?storageName=First%20Storage

But I was getting an internal server error. This time, when I printed the error, it was something like the below:

{
RequestId: ‘0cfa0e6f-09ed-4d3e-af1b-891d321d3dcf’,
Error: {
Code: ‘internalError’,
Message: ‘Startxref not found’,
Description: ‘Operation Failed. Internal error.’,
DateTime: ‘2024-05-09T10:53:43.3953258Z’,
InnerError: null
}
}

5

@rajatdpw
You need not ‘storageName’ for SelfHost Aspose.PDF Cloud.
SelfHost Aspose.PDF Cloud works only with local storage.

6

I removed storageName, still same error in response.

Also, we have mounted the local storage to Azure file share. The same is working for all other on-premise conversions like docx to excel, merging pdfs, etc. I have cross verified that the file is present in mounted location

7

Hi team. Waiting for your response on this.

8

@rajatdpw
You got ‘startxref not found’ error.
This means that your .PDF file is malformed.
Please share your input document with us for investigation.

9

hi team. issue is resolved. The file I was trying with seems to be corrupted. For rest of the files it’s working fine. Thanks