"Method Not Allowed" Error when Downloading File

Aspose.Slides Cloud Product Family
1

I have been using the same code for a couple months and now all of the sudden it isn’t working to download a ppt i have in storage.

import asposeslidescloud
import shutil

from asposeslidescloud.apis.slides_api import SlidesApi

slides_api = SlidesApi(None, "xxxx", "xxxx")
temp_path = slides_api.download_file("1.pptx", "internal")

shutil.copyfile(temp_path, "testting.pptx")

Here is the ouptut i keep getting this error no matter the file.

Traceback (most recent call last):
  File "c:\Users\minah\Documents\checkBox\testing.py", line 8, in <module>
    temp_path = slides_api.download_file("1.pptx", "internal")
  File "C:\Python310\lib\site-packages\asposeslidescloud\apis\slides_api.py", line 11336, in download_file
    (data) = self.download_file_with_http_info(path, storage_name, version_id, **kwargs)  # noqa: E501
  File "C:\Python310\lib\site-packages\asposeslidescloud\apis\slides_api.py", line 11404, in download_file_with_http_info
    return self.api_client.call_api(
  File "C:\Python310\lib\site-packages\asposeslidescloud\api_client.py", line 352, in call_api
    return self.__call_api(resource_path, method,
  File "C:\Python310\lib\site-packages\asposeslidescloud\api_client.py", line 130, in __call_api
    response_data = self.__call_api_with_refresh(
  File "C:\Python310\lib\site-packages\asposeslidescloud\api_client.py", line 177, in __call_api_with_refresh
    raise ex
  File "C:\Python310\lib\site-packages\asposeslidescloud\api_client.py", line 167, in __call_api_with_refresh
    raise ex
  File "C:\Python310\lib\site-packages\asposeslidescloud\api_client.py", line 151, in __call_api_with_refresh
    return self.request(method, url,
  File "C:\Python310\lib\site-packages\asposeslidescloud\api_client.py", line 375, in request
    return self.rest_client.GET(url,
  File "C:\Python310\lib\site-packages\asposeslidescloud\rest.py", line 255, in GET
    return self.request("GET", url,
  File "C:\Python310\lib\site-packages\asposeslidescloud\rest.py", line 244, in request
    raise ApiException(http_resp=r)
asposeslidescloud.rest.ApiException: (405)
Reason: Method Not Allowed
HTTP response headers: HTTPHeaderDict({'Date': 'Sun, 26 Feb 2023 21:10:58 GMT', 'Content-Length': '0', 'Connection': 'keep-alive', 'Server': 'Kestrel', 'Allow': 'POST', 'Strict-Transport-Security': 'max-age=2592000'})
HTTP response body: Method Not Allowed
2

@Corvettemina1,
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SLIDESCLOUD-1712

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

3

@Corvettemina1,
Our developers have resolved the issue you encountered. Please check the problems on your side.