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Increase in Aspose errors over the last month

Hi there,

In the past month, we have seen increasing amount of Aspose errors. In previous months, this would amount to about 1-3% of all total documents (monthly), but in the past month we have seen percentages up to 6%. They seem to be linked to timeout issues.

As far as we are aware nothing has changed from our side. I could see some issues with timeouts have been solved on the 2nd of March (on https://status.aspose.cloud/). However, these problems seem to have started before the 2nd of March already. I was wondering whether these two things are related, and if we can expect less Aspose errors since that fix.

I will be available to provide further information if necessary.

@a.user

We are sorry for the inconvenience. We have made some changes to our server to avoid this problem. But we are still keeping a close eye on the server logs to fix the issue.