ImagingCloudApi Upload File Operation TimeOut Issue (Converting jpg/png to pdf)

Aspose.Imaging Cloud Product Family
1

We are trying to convert jpg/png to pdf, and operation is getting timed out during file upload request. It was working fine before and started giving problems suddenly. Below is the code snippet for the same:

ImagingApi ImagingCloudApi = new ImagingApi(clientSecret: AsponseLicence.ClientSecret, clientId: AsponseLicence.ClientId);
Aspose.Imaging.Cloud.Sdk.Model.Requests.UploadFileRequest uploadFileRequest = new Aspose.Imaging.Cloud.Sdk.Model.Requests.UploadFileRequest()
{
path = uploadFileName,
File = file.OpenReadStream()
};

ImagingCloudApi.UploadFile(uploadFileRequest); ---------- The operation has timed out

var request = new ConvertImageRequest()
{
name = uploadFileName,
format = “pdf”
};

var convertResult = ImagingCloudApi.ConvertImage(request);

Aspose.Imaging.Cloud.Sdk.Model.Requests.DeleteFileRequest deleteFileRequest = new Aspose.Imaging.Cloud.Sdk.Model.Requests.DeleteFileRequest()
{
path = uploadFileName
};

ImagingCloudApi.DeleteFile(deleteFileRequest);

2

Hello,
it was temporary failure of infrastructure,
please, try again

Best Regards,
Alexander

3

This issue has come back. Frequent issues like this would make it difficult for us to reply to our clients,

4

Hello,
now the problem is fixed.

We have opened the new ticket in our internal issue tracking system and will investigate and fix it in nearest time.

Best Regards,
Alexander

5

Yes, My problem is also solved. Thank you.

Timeout issues during file conversion can be frustrating. For an alternative approach, consider using tools like Filemail to transfer large images quickly before processing them with Aspose.Imaging Cloud API. This could help isolate whether the issue is with the upload or the conversion process itself.