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I can't export posts into words

Hi ,

i’ve installed the plugin but i can’t export post into docs . Can you help me please

thanks

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@benhassina

The Aspose.Words Exporter WordPress Plugin is working fine at my end. Please try to reinstall and activate the Aspose.Words Exporter WordPress Plugin. Hopefully, it will work as expected.

1 Like

Hi ahmad ,
so it’s my administrator who did this so he followed this steps : Copy the folder to the root of our site, in wp-content > plugins.
and i activated the plugin on the Dashboard of WordPress site, but it’s doesn’t work for me :frowning:
Thanks

@benhassina

Thanks for your feedback. Kindly enable debugging and share the complete error log along with the versions of your WordPress, PHP and Aspose.Words Plugin. We will investigate the issue and will share our findings.

1 Like

Hi Ahmad ,
Wordpress version : 4.6.1
PHP version: 7.2.10
Aspose Words version : 6.3.1
PHP Version:7.2.5 or higher

APP SID : 875775BC-8A52-49BA-8C65-7F4BDFA6802E

@benhassina

Thanks for sharing the details. We will try to investigate the problem with the shared versions and share our findings.