Https://dashboard.aspose.cloud/ doesn't work


#1

I use https://dashboard.aspose.cloud/ to upload my word template file to the cloud for the mailmerge operation. But since this morning I cannot login to the dashboard. The webpage responds with an error.


#2

@vmtech.devops

Thank you for contacting Aspose Support.

Unfortunately, https://dashboard.aspose.cloud/ is down and our Platform team is working hard to diagnose the issue and fix it at the earliest.

We are sorry for the inconvenience caused.


#3

@vmtech.devops

https://dashboard.aspose.cloud/ is working fine now. We are going to spend serious time to ensure this issue would never happen again.


#4

It’s now down again. 2 times in a few weeks is not a good sign.


#5

@patrick_daly

We are sorry for the inconvenience caused. I have logged the issue BILLING-3990 in our internal tracking software for our Platform team to fix the issue at the earliest.

I am continuously in contact with our Platform team and will keep you updated on the progress.


#6

@patrick_daly

https://dashboard.aspose.cloud/ is working fine now. Our Platform team is thoroughly investigating the issue that caused https://dashboard.aspose.cloud/ to go down.