HTML to Word failing if HTML has reference to any URL


#21

@RBIEGTechTeam

We are sorry for the inconvenience. The issue has been logged (WORDSCLOUD-633) and we are trying hard to fix it as soon as possible.


#22

@RBIEGTechTeam

We have fixed the issue and now we are deploying the fix to the production. In the next few hours, you can test the API on your end.


#23

Thanks Sohail. We really appreciate it.

Could you please let us know when the API is ready for us to test.


#25

Hi Team,

Can we test the fix now? We really need this fixed today itself as our live customers are being affected by this issue and it has already been more than a week.


#26

@RBIEGTechTeam

We are pleased to inform you that the issue has been fixed. Please verify on your end.

Thank you for your patience.


#27

Hi,

We have tested the fix at our end and it is working fine.

Thanks


#28

It is good to know.