HTML to Word failing if HTML has reference to any URL



We are sorry for the inconvenience. The issue has been logged (WORDSCLOUD-633) and we are trying hard to fix it as soon as possible.



We have fixed the issue and now we are deploying the fix to the production. In the next few hours, you can test the API on your end.


Thanks Sohail. We really appreciate it.

Could you please let us know when the API is ready for us to test.


Hi Team,

Can we test the fix now? We really need this fixed today itself as our live customers are being affected by this issue and it has already been more than a week.



We are pleased to inform you that the issue has been fixed. Please verify on your end.

Thank you for your patience.



We have tested the fix at our end and it is working fine.



It is good to know.