Free Support Forum - aspose.cloud

How to remove Aspose Cloud Storage and Remove Apps in Aspose Cloud Dashboard

#1

Hi There,


We’re using Aspose Clouds for Words and I have two questions:

  1. It seems that it’s not possible to delete existing Apps? I would like to remove two old apps and create new ones. I know that I could rename them, but I would prefer to remove them first.
  2. Same Issue, different Story: It’s not possible to remove custom storages (or I didn’t found the way how to do it). Additionally it would be nice to assign a strategy that does not automatically remove files after a specific period of time, because we need the storage for templates.

Thanks!
#2

Hi Marvin,

New feature requests to support deleting Apps and Storages have been logged into our issue tracking system as SAASWEBCORE-3466 and SAASWEBCORE-3467 respectively. We will keep you updated on these issues in this thread.

As far as a strategy to not automatically remove files is concerned, you can select 'Stop When Full' option as you can see in the attached screenshot.

Best Regards,

#3

Hi Muhammad,


Thanks for your reply. Hopefully the features will be available in the near future.

Regarding the storage policy: When I want to create a new storage pool I do not have the pictured options as you have, see my attached screenshot.

Best regards from Germany,
Marvin
#4

Hi Marvin,

Can you please share the email ID you are using to log in to that account?

Best Regards,

#5

Sure, I will send you a private message.

#6

Hi Marvin,

Your message was received and we are investigating it. We will update you as soon as our investigation is complete.

Best Regards,

#7

Hi Marvin,

This option is not available for all plans. You are on a Startup Basic Words plan and this option is not available for that plan. We are sorry for the inconvenience.

Best Regards,