I tried to use sdk with convertDocument interface, it’s throw SocketTimeoutException.
Please note we don’t have any limitation on file size but each container(node) has limited memory(8GB) and big files can throw memory exceptions. Memory consumption depends upon the file structure, as sometimes a 10MB file can take 1GB in the memory while processed and 100MB can take from 100MB to a huge number.
You can try the conversion again and if still facing the issue then please share your input document via some free file sharing service with us for investigation.