Getting Unathorization API error on paid Account

Aspose.PDF Cloud Product Family
1

Getting unathorization API error
Client ID: 119b1fe8-7aae-4ef5-a147-9f479b3cb548

2

@itsharedservice

It seems that you are encountering an “Unauthorized” API error with your Aspose Cloud account. This issue is often related to incorrect credentials being used in your API calls. Here are some steps you can take to resolve this:

  1. Verify Credentials: Double-check that the Client ID and Client Secret you are using in your API requests match those listed in your Aspose Cloud dashboard. You can find these credentials in the applications section of your account.

  2. Check for Typographical Errors: Ensure that there are no typographical errors in the Client ID and Client Secret. Even a small mistake can lead to authorization failures.

  3. Regenerate Credentials: If you continue to face issues, consider regenerating your Client ID and Client Secret from the Aspose Cloud dashboard and updating your application with the new credentials.

  4. Test with a Simple API Call: After verifying or updating your credentials, try making a simple API call to see if the issue persists.

If you follow these steps and still encounter problems, please provide additional details about the specific API call you are making, and I can assist you further.

Sources:
[1]: Aspose Cloud API Unauthorized Exception

3

The issue still persists.
with only one file.
Client ID: 119b1fe8-7aae-4ef5-a147-9f479b3cb548
what might be the issue

4

@itsharedservice
Please share the client SDK and sample code you are using.

5

Ticket: https://servicedesk.scatec.com/helpdesk/tickets/30714
Hi,

Please if you can describe the issue here.Thanks

6

Hi, @Sohail_Shaikh
Please describe the problem in the appropriate forum thread.