Getting Bad Request from GET API

matt.doll · January 15, 2021, 11:07am

We have observed that on 14-Jan-2021, Get REST API call was failing for some time with 400 status error. But after sometime, GET call started working again.

We have not updated any code from last year. It was working fine till 14-Jan-2021.

We have checked API usage logs and not able to find any Get log entry with 400 status in API usage logs. Between POST and DELETE API, Get call is missing and we have highlighted the same in screen shot.

AsposeError.png (36.9 KB)

Please let us know the reason for this issue.

Thanks

tilal.ahmad · January 15, 2021, 4:00pm

@matt.doll

Please note we are only listing the paid API calls in the usage logs. So you are unable to view the failed API calls in the usage logs.

matt.doll · May 5, 2021, 10:33am

Hi Tilal,

Is there anyway I can see the failed API calls in usage logs? I am facing above problem again but could not see anything in API usage logs.

Thanks

tilal.ahmad · May 5, 2021, 1:48pm

@matt.doll

Recently, we have updated the usage logs in the dashboard. Now it includes the failed API calls as well.

Furthermore, it seems you are using obsolete API version V1.1. It is recommended to use the latest API version 4.0 of Aspose.Words Cloud API. It is better in terms of memory management and API structure than older versions. Secondly, it has API methods to work with storage. So you do not need to use Aspose.Stroage Cloud API anymore.