Frequent Timeout Errors Since Jan 27 (40% Increase)

We’ve been seeing consistent timeout errors from Aspose starting January 27. Over the last two days, the frequency of these timeouts has increased by ~40% compared to previous days.

@Tarun_Kumar

You reported frequent timeout errors from Aspose starting January 27, with a 40% increase in frequency over the last two days . These timeout errors may be intermittent and not consistently logged in API usage logs, making troubleshooting difficult . There have also been previous reports of timeout errors in the Aspose forum, suggesting this might be a recurring issue .

To help diagnose the issue further, please consider the following:

  1. Confirm if the timeout errors occur consistently with specific operations or documents.
  2. Check if there are any patterns related to time of day or system load.
  3. Ensure you’re using the latest version of the Aspose library .

A support engineer will follow up in this thread if needed.