File conversion from DWG to DXF

Hello everyone,

i am using the Aspose.Cad to convert dwg file to dxf format by python SDK.
My code:

app_id = 'xxx'
app_key = 'xxx'

cad_api = CadApi(app_key , app_id )
request = requests.GetDrawingSaveAsRequest("sample.dwg", "dxf", "dwg", "sample.dxf","MyPrivateStorage")

ret = cad_api.get_drawing_save_as(request)

but does not work.
The result is:

404, {'code': 'errorItemNotFound',
 'description': 'Operation Failed. Item Not Found.',
 'inner_error': None,
 'message': 'The storage MyPrivateStorage was not found or is not associated with the application.'})

I checked the app_key, app_id and storage name and both of them are correct.
Could anyone help me?

@lpagnini,
Hi.
I will redirect this thread to the Cloud Forum support so my colleagues will help you.

@lpagnini
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CADCLOUD-488

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.