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Fatal error while trying to export Knowledge Base post

Hi there,

I tried to export a Knowledge Base post and received the following message (Wp 6.0, PHP 7.3.21.):

( ! ) Fatal error: Uncaught GuzzleHttp\Exception\RequestException: cURL error 60: SSL certificate problem: unable to get local issuer certificate (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://api.aspose.cloud/connect/token in C:\wamp64\www\intra\wp-content\plugins\aspose-doc-exporter\vendor\guzzlehttp\guzzle\src\Handler\CurlFactory.php on line 211
( ! ) GuzzleHttp\Exception\RequestException: cURL error 60: SSL certificate problem: unable to get local issuer certificate (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://api.aspose.cloud/connect/token in C:\wamp64\www\intra\wp-content\plugins\aspose-doc-exporter\vendor\guzzlehttp\guzzle\src\Handler\CurlFactory.php on line 211
Call Stack

Time Memory Function Location

1 0.0007 417120 {main}( ) …\edit.php**:0
2 0.9795 22980336 apply_filters( ) …\edit.php
:212
3 0.9795 22980736 WP_Hook->apply_filters( ) …\plugin.php
:191
4 0.9795 22982240 AsposeWords\BulkExportUI->exportBulkAction( ) …\class-wp-hook.php
:307
5 1.0367 25333536 AsposeWords\ExportEngine->convert( ) …\BulkExportUI.php
:34
6 1.0454 25390760 AsposeWords\Util::getWordsApi( ) …\ExportEngine.php
:87
7 1.0905 35677480 Aspose\Words\WordsApi->__construct( ) …\Util.php
:27
8 1.0981 36254000 Aspose\Words\WordsApi->_checkRsaKey( ) …\WordsApi.php
:80
9 1.0981 36254000 Aspose\Words\WordsApi->_getKey( ) …\WordsApi.php
:50666
10 1.0981 36254000 Aspose\Words\WordsApi->_checkAuthToken( ) …\WordsApi.php
:50654
11 1.0981 36254000 Aspose\Words\WordsApi->_requestToken( ) …\WordsApi.php
:50648
12 1.1039 36639368 GuzzleHttp\Client->send( ) …\WordsApi.php
:50640
13 1.5738 36925544 GuzzleHttp\Promise\RejectedPromise->wait( ) …\Client.php
:**123

How to go on with it?

Best,

Csaba

@csmelovics

The plugin is working as expected at my end. It seems the curl cannot load its certificates bundle. Maybe the curl is not installed correctly or completely at your end. Please check the following stackoverflow post for details.