Error "The SSL connection could not be established" when requesting “recognize”

Aspose.BarCode Cloud Product Family
1

Hi!
A request to recognize a barcode is always returned with an error.
Example of a POST request:
https://api.aspose.cloud/v3.0/barcode/recognize?Type=DataMatrix&Timeout=15000&url=https://248305.selcdn.ru/zb04_prod_ca/telegram/philip_morris/248267994-_prod_cc_bot-248267994-soR-8841003548/F6XtO94v2f.jpg
(Atorization data in the headers)

Response:

{
    "requestId": "e570b725-2cf7-4167-992c-e94bd47cdd97",
    "error": {
        "code": "errorInvalidInputData",
        "message": "The SSL connection could not be established, see inner exception.",
        "description": "Operation Failed. The input data is not valid.",
        "dateTime": "2024-05-06T09:41:48.0840205Z"
    }
}

The last successful request with the same file was made on Sat, 27 Apr 2024 01:59:46 GMT

Why do we get such an error?

P.S.: I saw a similar error in the Assistance Required: SSL Connection Error with Barcode Recognition Implementation thread, but didn’t get a response.

2

We are actively investigating the root cause of the issue and going to resolve it within this week. Thanks for the detailed description of the problem.

3

@clvb We’ve resolved the issue. Could you please review the request again?

4

Thank you! We’ve been watching the issue, it’s ok!

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