Error: DeleteHeadersFooters. Exception: Error while loading file

Aspose.Words Cloud Product Family
1

I haven’t made any code changes and I am now getting this error: Error: DeleteHeadersFooters. Exception: Error while loading file 'PageManager/phpayP848.docx' from s

The file has uploaded correctly:
http://api.aspose.cloud/v4.0/words/storage/file/PageManager/phpayP848.docx 200

But I cannot find it in my storage.

This error has been reported by my users since yesterday.

2

Further info:

Attempting a getFolderList Api call on the stroage folder I uploaded the document to returns this:

2025-05-15 11:58:47] dev.ERROR: Aspose ApiException [{"Aspose\\Words\\Model\\ApiError":"{
    \"Code\": \"errorAmazonS3Storage\",
    \"Description\": \"Operation Failed. Exception of type 'Amazon.Runtime.Internal.HttpErrorResponseException' was thrown.\",
    \"Message\": \"AmazonS3 Storage exception: The bucket you are attempting to access must be addressed using the specified endpoint. Please send all future requests to this endpoint.\"
}"},"[object] (Aspose\\Words\\ApiException(code: 301):
3

One of the errors that may cause such behavior has been fixed; now we are waiting for a fix for another error that is being deployed.