Error connecting to API

We are receiving the following error when we try and convert our documents. This is urgent for us as we cannot generate the document we need for court. 2025-01-15_11-08-41 - TechSmith Screencast - TechSmith Screencast

@testbydocs

Can you please provide more details about the specific error message you are receiving when trying to connect to the API?

I have provided you with the error message we are receiving when we try and convert our documents.

Sorry for the inconvenience. I will check with the admin team why this happened again.