We're sorry AsposeCloud doesn't work properply without JavaScript enabled.

Free Support Forum - aspose.cloud

Enable Access with WordPress - 502 Bad Gateway Error

Hi Team,

We installed the Aspose.Words plugin. Before we begin using the plugin, we need to enable the API access. When we click on the Enable access button, is it leading to a 502 Bad Gateway.

At the System status page on the Aspose dashboard, we can see the aspose.marketplace module is down for the past few days. Is this a known problem? If yes, please let us know the expected timelines for it to start working again.

If not, please guide us further to solve this problem.


We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): WORDPRESS-673

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

Same issue here.


I am afraid the issue is still not resolved. We will notify you as soon as it is resolved.

@lessupport, @ryanmurphy1059

The issue is fixed. Now the plugin activation feature is working as expected.