Emf to Png conversion issue

Aspose.Imaging Cloud Product Family
1

Hello,

We are trying to use aspose cloud API to convert EMF to PNG.
However after calling the convert API, the result become white blank image.

This is how I call the API using .Net sdk:


var client = new ImagingApi(clientId: "xxxxx", clientSecret: "xxxxx", debug: true);

var uploadFileRequest = new UploadFileRequest("27bafbf3-effa-4a28-babf-6afb3c93ce29.emf", metafileStream);
FilesUploadResult result = client.UploadFile(uploadFileRequest);

var request = new ConvertImageRequest("27bafbf3-effa-4a28-babf-6afb3c93ce29.emf", format, "attachments", storage);
Stream updatedImage = client.ConvertImage(request);

var uploadFileRequest = new UploadFileRequest("27bafbf3-effa-4a28-babf-6afb3c93ce29.png", updatedImage, "Test storage 2");
FilesUploadResult result = client.UploadFile(uploadFileRequest);

Attached is the files:
EmfToPng.zip (1.8 KB)

Any advise on this?

2

@asyafiq99
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): IMAGINGCLOUD-838

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.