.DOCX file is failing to convert and error “Operation Failed”

Aspose.Words Cloud Product Family
1

Upload HTML to Aspose Storage Failed

Description “Operation Failed”
on paid subscription:
Client ID: 119b1fe8-7aae-4ef5-a147-9f479b3cb548

“Error”: {
“Code”: “errorAuthentication”,
“Message”: “Bearer error="invalid_token", error_description="The signature is invalid"”,
“Description”: "Operation Failed. ",
“DateTime”: “2025-04-10T16:46:39.4298851Z”,
“InnerError”: null

2

We investigating this issue. Sorry for the inconvenience.