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Disappearance of list's settings in docx file when convert docx to html and convert html to docx

Hello,

I have a question. When I convert my docx file to html file and next I convert the same html file to output docx file I’m losting of bulleted/numbering properties in output docx file, that I saw in input docx file. I use aspose cloud with version 20.3

BR,
Anatoliy

Hello,

I have a question about so problem. If I convert my docx file to html file and next I convert the html file to conver docx file I’m disapering bulleted/numbering properties in output docx file. I use asposewordscloud v. 20.3.0

BR,
Anatoliy

@Anatoliy

Thanks for your inquiry. I’m afraid I tried the scenario using GetDocumentWithFormat API method and unable to notice any issue ListTest.zip (19.9 KB). I will appreciate it if you please share your sample documents along with the details and expected output here. It will help us to address your issue exactly.

Thank you for your answer. I’m adding my tests with my problem.Test.zip (29.8 KB)

BR,
Anatoliy

@Anatoliy

Thanks for your feedback. We have tested the scenario with your shared document and noticed the reported issue. We have logged a ticket WORDSCLOUD-1114 in our issue tracking system for further investigation and rectification.

Thank you so much. Could you please write me when this issue will be fix?

@Anatoliy

I’m afraid we cannot share any timeline at the moment. As we have recently noticed the issue and we will be in a good position to share any ETA after completion of the analysis phase.

Yes, of course. This functionality is very important for me. Let me know please when you will get any results.

@Anatoliy

Sure, we will keep you updated about the issue resolution progress within this forum thread.