Starting a few hours ago, we started receiving these errors when converting relatively small excel documents (less than 500k) to PDF.
“Error calling CellsSaveAsPostDocumentSaveAs: The request timed-out.”
“Error calling CellsWorksheetsDeleteWorksheets: The operation has timed out”
When I was testing the same operations approx 16 hours before this, it appeared to be working fine. It’s occurring in all of our environments so I believe I’ve ruled out it being a code issue. Would you be able to verify that the Cells Cloud API isn’t having any issues?
EDIT: We’ve done some testing with smaller files and are find that anything about about 125kb is triggering a timeout.