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ConvertDocument error: not found fonts in fonts

This was working this morning, but in now failing with the following error in the API response:
Error: ConvertDocument. Exception: not found fonts in fonts.

URL: https://api.aspose.cloud/v4.0/words/convert 400
Method Name: ConvertDocument
Product: Aspose.Words

Can you please urgently investigate and advise. Thanks


It looks like your fonts folder is deleted as per your cloud storage settings. Please double check your Aspose Cloud Storage settings from aspose.cloud dashboard. The paid customers have options to specify folder names to exclude from the automatic deletion. You can again create the fonts folder in cloud storage and configure to exclude it from the deletion job.

custom fonts in DOCX conversion