I am seeing an error when I convert a PDF document to an image. In general the conversion code works just fine, but for this specific PDF document it fails. I’ll include the error as well as the PDF document:
Can you please try the following and let us know if it works for you?
- Check if your package plan allows processing 2.5 MB files
- Rename your file to a simple name like ‘Sample.pdf’
If the above suggestions do not work, please share your code, App SID and Key. You can send your SID and Key via private message.
OK, I did some testing and changed the file name to Sample.pdf and it worked! It looks like the apostrophe and the ampersand were the problem. I’ll make sure we strip any non alphanumeric characters from the file name. I think that will fix the problem.