Convert HTML to Microsoft Word document using Aspose.Words REST API is throwing Out of Memory Exception

Aspose.Words Cloud Product Family
1

Hi

We are getting lot of Out Of Memory Exceptions while using Aspose.Words Cloud conversion.
Please find below sample errors we are getting.

Error while loading file 'word\0a139d10-9c07-466e-910e-10236995b093.docx' from storage: Exception of type 'System.OutOfMemoryException' was thrown.
Error while loading file 'word\e3c83f9c-e323-428c-9b78-6932eddea953.docx' from storage: Exception of type 'System.OutOfMemoryException' was thrown.

Could you please look into this on priority.

Thanks,
Abhishek

2

@RBIEGTechTeam

Thanks for your inquiry. We have tested the scenario and unable to notice the reported issue. We will appreciate it if you please share some more details about the issue. Please confirm whether you are facing issue with every file or some specific file. Please share a sample document here. We will further investigate the issue and will guide you accordingly.

3

@RBIEGTechTeam

If you have not already noticed the Aspose.Words Cloud API Version V4.0. Please note the latest API Version V4.0 has introduced native improved Storage methods in it. So you do not need to use Aspose.Storage Cloud anymore.