Combodian fonts not rendering properly

Aspose.Words Cloud Product Family
1

Hi,

We are trying the convert the docx to pdf using aspose onPremise
but the document is not rendering properly either with onPremise or the cloud, last time a suggestion was to add simsun ext-b font even that didnt help.

Please find the doument here:
cd99c2cb-b533-403a-9112-343df24c0f30-67004004303800-IIN_CONVERTED.pdf (150.5 KB)

67004004303800-IIN.docx (57.8 KB)

The pdf should look this:
67004004303800-IIN.pdf (219.6 KB)

2

@KarthikRamneti
Aspose.PDF does not support DOCX → PDF conversion.
So you must be using Aspose.Words product family.
I have moved your post to the appropriate forum.

3

@KarthikRamneti
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): WORDSCLOUD-2686

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

4

@yaroslaw.ekimov , do we have any update on this issue ?

5

Thanks for your query.
The issue is under analysis; I will share the result with you when the analysis is finished.

6

Can you please check this new docx file and suggest the required fonts for the conversion.
67004004303800-IIN (1).docx (106.2 KB)

7

@KarthikRamneti

It seems to be a custom font rendering issue. Please upload your custom fonts to your cloud storage and pass the font folder path to the API via the FontsLocation parameter. Hopefully, it will resolve the issue. Otherwise, please share your custom fonts with us for investigation.

curl -X PUT "https://api.aspose.cloud/v4.0/words/convert?format=pdf&fontsLocation=Fonts" 
-H "accept: application/octet-stream" 
-H "Authorization: Bearer ey..................mA" 
-H "Content-Type: multipart/form-data" 
-F "document"="@C:/Temp/Test.docx" 
--output C:/Temp/Result.pdf