Hi, https://api.aspose.cloud/v3.0/cells/convert started to give “Service temporarily unavailable” this morning. Are there any ongoing issues currently?
Thanks
@integrations ,
Yesterday, we updated the Cells Cloud Service.
Please let me know the exact time, how often the problem occurs, and your Client ID, and we will analyze your situation with our colleagues on the platform.
Hello, client id 86beebc9-ac98-4816-9122-b86209a0eec5
This happens on every request, latest try on 10:09 EET
I checked the system log, and two Unauthorized are in your APIs.
Please confirm whether to add an access token on every API. Could you post your demo code here? We are going to check it.
Hi, this is a Make.com scenario, so no code. The unauthorized calls were due to testing with the “old” authorization end-point, as indicated earlier in a thread in this forum. I’m authorizing through https://id.aspose.cloud/connect/token and the token is provided correctly in the PUT request to https://api.aspose.cloud/v3.0/cells/convert?format=csv, together with an excel sheet in the form data file field. Again, this has been working fine for a long time but this morning started to get the errors.
Unfortunately when using a token from that end-point the request ends up in a timeout
Ok it works now when using https://api.aspose.cloud/connect/token for getting the token. So, are we supposed to switch back to this token end-point again from https://id.aspose.cloud/connect/token?
Hi again, using api.aspose.cloud it works ok, id.aspose.cloud still gives Service temporarily unavailable