Cells api gives 502 bad gateway error

akoops · July 30, 2024, 8:38am

Hi,

https://api.aspose.cloud/v3.0/cells/convert/json gives an error:

502 Bad Gateway

nginx

client id: c9b3ac34-26a6-4b50-8d36-38a21363b618

wangtao · July 30, 2024, 9:29am

@akoops ,
We will check it ASAP.

christophe76 · July 30, 2024, 12:42pm

same problem

wangtao · July 30, 2024, 1:47pm

@christophe76 , @akoops ,

Our colleagues are looking for a better solution.

wangtao · July 31, 2024, 1:34am

@akoops
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SUP-5988

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

wangtao · July 31, 2024, 1:35am

@akoops @christophe76 ,

Please try again.

akoops · July 31, 2024, 6:57am

@wangtao goes well now and performs good as well, thanks!

wangtao · July 31, 2024, 9:51am

@akoops ,

Thank you for using our products.