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Bug problems Aspose Words Cloud

A lot of our Word document fail to upload/convert to thumbnails, can you please check and fix this asap?

@24editor Your question is related to Cloud version of Aspose.Words. I will move your request to the appropriate forum. My colleagues will help you asap.

@24editor

We are sorry for the inconvenience. We will appreciate it if you please share some more details/log. We will investigate the issue and will share our findings with you.