Bad Gateway Occurred

Aspose.Total Cloud Product Family
1

We are seeing intermittent timeout errors with API Calls to Aspose Cloud.

Examples:

  • PUT:502:https://api.aspose.cloud/v3.0/pdf/storage/file/0683i00000GEFS2AAP.pdf | Bad Gateway Occurred: 1
  • System.CalloutException | Read timed out Occurred: 4
  • PUT:502:https://api.aspose.cloud/v3.0/pdf/storage/file/0683i00000Hw4TBAAZ.pdf | Bad Gateway Occurred: 2
  • PUT:502:https://api.aspose.cloud/v3.0/pdf/storage/file/0683i00000HwM19AAF.pdf | Bad Gateway Occurred: 1
  • GET:502:https://api.aspose.cloud/v3.0/pdf/storage/exist/a683i000000H24yAAC/1667386986434_MergedFile_PREVIEW.pdf | Bad Gateway Occurred: 2
  • PUT:502:https://api.aspose.cloud/v3.0/pdf/1667386986434_MergedFile_PREVIEW.pdf/merge | Bad Gateway Occurred: 1

Please advise.

2

@jnugent

We are sorry for the inconvenience. It should be working fine now. There was some health check configuration issue that caused this problem. We have fine tuned the configuration to avoid this problem.