Aspose.Slides Cloud Was Hung

Aspose.Slides Cloud Product Family
1

It appears that aspose.cloud is hung. Could you please restart the process; I’m not getting a return from a replacePresentationText.

2

Error message: 502 Bad Gateway response

Uncaught Aspose\Slides\Cloud\Sdk\Api\ApiException: [502] Server error: PUT https://api.aspose.cloud/v3.0/slides/output_2022-03-08_11-35-23_u622785cb25bc7.pptx/merge?folder=finalDecks&storage=emiaws resulted in a 502 Bad Gateway response:

3

@klubar,
I’ve tested the OrderedMerge method, it works fine on our side. To investigate your case, we need some additional data. Please share the following:

  • presentation files
  • code example that reproduces the error you faced

API Reference: OrderedMerge

4

It looks like you or someone in ops restarted the servers and it’s now working again. We changed nothing. Thanks Ops!

5

@klubar,
We are glad to know the problem is gone.