Dear Support,
We are, as a paid customer, using the Slides Cloud API to merge PowerPoint files. We use it with the PHP SDK (version 19.7).
Unfortunately, we are receiving a lot of OutOfMemory exceptions.
[400] Client error: POST https://api.aspose.cloud/v3.0/slides/output.pptx/merge?storage=First+Storage&folder=603 resulted in a 400 Bad Request response:
{“error”:{“code”:“error”,“message”:“Exception of type ‘System.OutOfMemoryException’ was thrown.”,“description”:"System.O (truncated…)
Those exceptions are appearing randomly and with different set of files but are quite frequent, making the system virtually unusable for production use.
How can we solve the issue ?