Free Support Forum - aspose.cloud

Aspose REST API service to manipulate office file formats is down?

I am getting the error below trying to connect to api.aspose.cloud. Is the service down?

Server error: POST https://api.aspose.cloud/connect/token resulted in a 504 Gateway Time-out response:

504 Gateway Time-out

504 Gateway Time-out

(truncated...)

@digiwise

We are sorry for your inconvenience. It seems there would be some temporary network issue that prevent you to connect with aspose.cloud server. However, we have tested it at our end, it is working fine. Please double check again and confirm if you are still facing the issue.

Thanks for the response. Yes, it is working again now. Hopefully the system is more reliable in the future.

@digiwise

Thanks for your feedback. Usually such incident occurs rarely. We understand the server outage issue’s sensitivity, we take the server issues as a high priority task and start working on them straight away for necessary measures to avoid server outage in future. We are truly sorry for the inconvenience.