Hello,
We are trying to install Aspose.PDF for Jira in our Jira Cloud instance to be used with Jira Service Management. However, Jira comes up with the following error message when we try to install it:
Do you know why this is and how we can resolve the problem?
Kind regards,
Amanda
@Amanda.Hall
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): MARKETPLACE-230
You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.
Hello is there an update to this issue? I am running into the same issue trying to install it in our Jira cloud.
We are sorry for the inconvenience. The issue is still not resolved. We have requested our product team to share an update as soon as possible and we will update you accordingly.