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Aspose cloud throwing "unauthorized" error constantly

We have a fully functional application which was able to use aspose cloud html to pdf APIs perfectly. But today without us changing anything on our side
See the error below

MicrosoftTeams-image (10).png (23.6 KB)

We a fully paid aspose cloud account and we are struggling with it since this morning. Our prod system is down.

Getting aspose.asposecloudpdf API Exception Unauthorized

We have paid up subscription, have not changed our application and API call in 2 years. Is there a limit on our API call allowance? Our subscription says it’s unlimited.

Please adviseAspose Issue 31Aug2021 .jpg (214.5 KB)
Aspose Issue 31Aug2021 .jpg (215 KB)


We are sorry for the inconvenience. Please share your sample code along with the credentials to replicate the issue at our end. Kindly share credentials via a private message(click on my user icon in this thread and use the message tab with the required information for the purpose. Kindly remove “RE:” from the title as well).

Thank you for your support and feedback. Our issue has been resolved. There was a keying error in the Client ID and Secret Word.

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