504 Gateway Timeouts in Convert API

We are using the Convert API to convert files to PDFs and getting sporadic 504s.

Please advise

Thank you for contacting support.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SLIDESCLOUD-1913

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

Our developers have investigated the case. We have allocated more resources for the API. We hope it will help. Please let us know if the issue remains.

Hi Andrey
We are still seeing these errors

Thank you for the message. I’ve forwarded it to our developers. We will continue to investigate the case.

Please try using the latest version of Aspose.Slides Cloud SDK. The problem should go away.