504 gateway timeout

[munaimdar]

Hi Team,
Since a week Aspose api is working very slow, often it gives 504 gateway timeout error or sometime
503.
can you please check on your end what could be the issue
504 gateway timeout

[infolemadk]

@tilal.ahmad we started to face this issue yesterday as well, in our case we are using Aspose Word.

As per the Status page, it shows all systems are operational.

[tilal.ahmad]

@munaimdar

@munaimdar

Hi Team,
Since a week Aspose api is working very slow, often it gives 504 gateway timeout error or sometime
503.
can you please check on your end what could be the issue
504 gateway timeout

We are sorry for the inconvenience. Please confirm which cloud product and API methods are you using? It will help us to investigate the issue.

[tilal.ahmad]

@infolemadk

@infolemadk

we started to face this issue yesterday as well, in our case we are using Aspose Word.

As per the Status page, it shows all systems are operational.

Thanks for sharing the information. We are looking into the issue and will update you soon.

[tilal.ahmad]

@munaimdar, @infolemadk

For your information, there was some memory consumption issue with one of the containers, that was causing the problem. We have already fixed the issue.